Controlling costs is on every laundromat owner’s mind. In fact, according to a CLA Insights Report on equipment replacement, when owners were surveyed regarding the leading benefits of replacing washers and dryers, the benefit on which respondents most strongly agreed was “lowered expenses for parts and repairs.”

This month, a roundtable panel of industry experts – featuring Brian Wallace, president and CEO of the Coin Laundry Association; Michael Gekelman, president of Superior Laundry Equipment; and Freddy Luperon, commercial laundry field service manager for Whirlpool Corp. – share their thoughts on how replacing older equipment will lead to fewer repairs, lower maintenance costs and less machine downtime.

Specifically, the panelists discuss:

  • The hidden costs of aging equipment that aren’t reflected in invoices for replacement parts and service calls.
  • The overlooked importance of manufacturer warranties.
  • Just how big of an impact less downtime and added cycle options can have on revenue.
  • Why new equipment makes for easier customer acceptance of price increases.

View a video of this conversation and discover why new washers and dryers mean more trouble-free uptime to generate revenue and keep laundromat customers happy and coming back week after week.


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